Privacy Policy

Last updated: 14/04/2025

At Grub Hub Catering, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services, including our catering packages, treat boxes, and gastropub located at the Naval & Military Club in Southend.

1. Information We Collect

We may collect the following information:

Personal Information: Name, email address, phone number, delivery address, and other contact details when you fill out forms, place an order, or contact us.
Payment Information: When placing orders, payment details are securely processed via third-party payment providers (we do not store card information).
Usage Data: Information about how you use our website (e.g., pages visited, time spent), typically collected through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

Process and deliver catering and treat box orders
Respond to your inquiries or customer service requests
Improve our website and services
Send occasional promotional emails (only if you’ve opted in)

3. How We Share Your Information

We do not sell your information. We may share your data with:

Trusted third-party service providers (e.g. payment processors, delivery services)
Legal authorities, if required by law

4. Cookies

Our website may use cookies to enhance your browsing experience and analyze website traffic. You can manage cookie preferences in your browser settings.

5. Data Security

We take reasonable steps to protect your personal information, using secure systems and up-to-date practices to prevent unauthorized access or disclosure.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections or updates to your information
Ask us to delete your data (subject to any legal obligations)

To make a request, please contact us using the details below.

7. Links to Other Websites

Our website may contain links to other sites. We are not responsible for their privacy practices and encourage you to read their policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

📧 Email: thegrubhubcatering@gmail.com
📍 Address: Naval & Military Club, Southend-on-Sea, Essex SS1 1DU